SSBF Success Stories
YES FORCE Training Program
YES FORCE Training Programme for newly recruited Customer Relationship Partners (CRPs) and Business Relationship Partners (BRPs) from 11.04.2016 to 06.05.2016.
SSBF was selected by YES BANK to run a four week long non-residential Induction Programme for a batch of 26 newly recruited Customer Relationship Partners (CRPs) and Business Relationship Partners (BRPs) who have been deployed in the Bank’s Retail Banking Channel. The programme was held in the SSBF campus. The course structure – comprising banking and product related subjects, soft skills, confidence building and communication skill development modules was specially developed by SSBF in consultation with YES BANK to build, hone and strengthen the knowledge base and skill sets of the participants so as to make them industry ready in the shortest possible time. In preparation for the programme, YES BANK organised a special Train-the-Trainer workshop at their head office in Mumbai after which the programme was taken forward by our selected Trainers who possess the relevant domain knowledge and prior industry work experience. The sessions were lively and highly interactive with a plethora of role plays, case studies and situation settings. On two weekends, participants were assigned tasks to be completed at their branches. Their performance was closely monitored through regular written tests. The programme was a resounding success and was greatly appreciated by the Bank.
Union Bank of India (UBI) - Orientation Training Program
SSBF Conduced Orientation Training Program for Union Bank employees (for Officers) at SSBF from 18th January to 25th January 2017. Total 50 employees attended the training program. Program content was developed to suit Institute of Banking Personnel Selection (IBPS) exam for the promotion of employees. It was designed in such a way that Technical and Soft skills aspects are covered.
SSBF also Conduced Orientation Training Program for Union Bank employees (for Clerical) at SSBF from 5th Apr to 12th Apr 2017.Total 40 employees attended the training program.
SSBF conducted Union Bank of India Orientation Training Program for their employees in the month of May 2018. Total 28 employees participated in the program.
SSBF has conducted Union Bank of India Orientation two Training Programs simultaneous for Officers in the month of January.
Total 185 executives have participated in the program.
Overall program was a great success.
Also conducted Orientation program for Union Bank of India for their employees in the month of May and June 2019. Total 98 employees participated.
SSBF has successfully conducted Orientation Training Program for two batches simultaneously for the officer`s levels in the month of January.
Total 130 executives have participated in the program
Training Programme for Union Bank of India
Date: 12th October 2022 to 20th October 2022
Duration: 10.00 am to 5.00 pm
Number of Attendees:Around 60 Officials
Training Description On 12th October 2022, Symbiosis School of Banking and Finance organized the training Programme for the Union Bank of India Officials on Orientation Training Programme for Promotion from Clerical to Officer at Sandipani (Learning and Development Centre).
The Training program started with welcoming the participants and followed by the screening for SIU film, SSBF film and other offerings of SSBF.
The Zonal Head of Union Bank of India attended the Inauguration.
This training mainly covered the topics like Commercial Law, Practical Banking, Accountancy, English and IT awareness.
The accountancy sessions were conducted by Dr. Neha Parashar (Director – SSBF) and Dr. Deepa Pillai (Faculty – SSBF) with lecture and other fun activity. English Sessions were conducted by Ms. Beena Mandrekar. All participants enjoyed the learning activity.
The Lunch was arranged at Sandipani in Mkahawa Café participants enjoyed the food and were impressed with Sandipani infrastructure and accommodation facilities.
Few Participants expressed their views. Overall Feedback was taken from the Participants.
Overall take away from this training programme for the participants were that they gained more knowledge on the topics mentioned above. This helped them in building confidence and motivation towards their work.
The training session was closed by the vote of thanks and group photograph.
As part of the initiative to expand its presence in the field of higher level banking training and education, SSBF has been actively marketing its capabilities as a centre of excellence in this field. As a result, it was entrusted with the mandate to train recently promoted senior executives of a leading public sector bank in critical aspects of banking, leadership and management skills, decision making, stress management and effective communication.
Over a period of 6 weeks during the months of July and August 2013, SSBF conducted two very successful, fully residential Executive Training Programmes for senior bank executives at the University’s facilities on the Lavale Campus.
These were as under:
- Executive Training Programme for recently promoted Chief Managers (SMGS IV).
- Executive Training Programme for recently promoted Assistant General Managers (SMGS V).
The course curricula for both these programmes were exclusively designed by SSBF in consultation with the bank. The pedagogy involved a mix of lectures, interactive discussions, role plays, audio-video clips and also the screening of a movie with the objective of analyzing it from the angles of team management, strategic planning, stress management, use of technology etc. A highly professional group of local and outstation faculty and trainers was tapped by SSBF to deliver the course content in the manner decided by SSBF and the Bank.
In addition, with a view to giving the participants a holistic experience, the day began with a one hour Fitness and Wellness Session conducted by the SCHC in Lavale. This was very well received and also helped set the tone for the day’s events and activities.
The programme for Chief Managers successfully trained 150 executives in four weekly batches.
The one week programme for AGMs successfully trained over 30 executives in several critical aspects related to their higher management roles and functions. The programme was further embellished with an extremely well received panel discussion on the subject of Corporate – Banking Interface and the Expectations of the Corporate Sector from Banks. Experts from Industry, a chamber of commerce and the banking industry brought in a variety of perspectives and shared their thoughts with participants in a very lively and active session.
The programme commenced with a ceremonial Inaugural Function. Each succeeding weekly programme started with a formal inauguration programme. Members of the Management of the University who kindly graced these events were the Dr. Vidya Yeravdekar, Principal Director, Symbiosis Society, Dr.Rajani Gupte, Vice–Chancellor [SIU], Brigadier Rajiv Divekar, Director SIMS, Dr. Rajiv Yeravdekar, Director SCHC and Dr. Bhama Venkataramani, Director SSBF & Dean of Faculty of Management.
SSBF is currently in talks with a variety of banks in the public, private and cooperative sectors with offerings of customized training programmes for them and based on their needs.
Sales & Customer Service Training Program From 12-16 June 2023
SSBF conducted a focused training program for 23 Canara Bank Customer Relationship Managers at their Camp, M.G. Road branch in Pune. Spanning four sessions of two hours each, the training was led by Dr. Jyoti M. Kappal to enhance sales effectiveness through superior customer service. Using an interactive pedagogy comprising discussions, storytelling, case studies, and presentations, the program emphasised strategies to boost sales by aligning customer needs with banking products. The sessions were well-received, with active participation and engagement from all attendees, reflecting their enthusiasm to implement the insights gained.
Excel & Presentation Skills Training Program From 13-14 February 2023
SSBF conducted a two-day training workshop for 20 junior to mid-level staff and officers of the Consumer Education and Protection Department (CEPD) at RBI, Mumbai. Convened by Mr. Ashish Gangwal (Assistant Manager), the sessions were facilitated by Dr. Neha Parashar and Dr. Deepa Pillai. The training focused on enhancing participants' proficiency in Excel functions, data visualization, dashboard creation, and PowerPoint presentation skills. Delivered through interactive lectures, hands-on Excel activities, discussions, and presentation-based tasks, the program also included a special session on email etiquette and presentation skills. The workshop received excellent feedback from participants, who reported significant improvement in their functional skills and confidence in applying the tools learned.
Negotiation Skills Training Program on 13 April 2023
SSBF conducted a one-day training program on Negotiation Skills for 32 mid-level professionals (with 5–8 years of experience) from TATA Projects Ltd. at Mumbai. Facilitated by Dr. Sujoy Sen and coordinated by Ms. Komal Kabra, the session aimed to help participants understand the concepts, strategies, and soft skills required for effective negotiation. Using interactive lectures, case studies, and role-play exercises, the training covered negotiation types and techniques, key terms like ZOPA, BATNA, RV, and Anchor, and practical scenarios including "The Cinnamon Case" and "India Steel" negotiations. Participants engaged enthusiastically throughout the workshop, demonstrating strong interest and receptivity. While many were familiar with the mechanics of negotiation, the session successfully deepened their understanding of the rationale behind effective negotiation practices.
Anti-Money Laundering Training Program on 16 September 2023
SSBF conducted a one-day intensive Anti-Money Laundering (AML) training program for 19 executive-level participants at GIFT City, Gandhinagar. The session, led by Mr. Mahesh Gali and coordinated by Ms. Hemani Goswami, aimed to enhance awareness and understanding of AML practices to help prevent the misuse of financial systems for illicit activities. The training covered critical topics including the introduction to AML and terrorist financing, commonly used terms, stages and methods of money laundering, red flags (with case studies), and international and IFSC-specific AML guidelines. The program provided participants with practical insights into identifying and mitigating money laundering risks through interactive presentations, case studies, and group discussions.
Leadership Development Program From 10-11 May 2024
SSBF successfully hosted the Leadership Development Program for Axis Finance Limited at the Sandipani Learning & Development Centre. This two-day residential initiative, delivered by AFL's internal trainers, enhanced participants' leadership capabilities through theoretical knowledge and practical exercises. While SSBF played a supportive role in ensuring the smooth execution of the program, the immersive environment at Sandipani Hometel enriched the overall learning experience. The program concluded with participants with valuable leadership insights and a strengthened commitment to driving positive change within their organizations.
Leadership Development Program From 5-6 June 2024
SSBF successfully executed the Axis Finance Limited Training Programme at Sandipani Learning & Development Centre. This two-day residential programme focused on enhancing leadership skills through a blend of theoretical and practical sessions, delivered by AFL's in-house trainers. Hosted at Sandipani Hometel, the immersive environment facilitated impactful learning and peer networking. SSBF ensured smooth coordination throughout. The programme concluded with participants gaining valuable insights and renewed motivation to lead and drive change within their organizations.
Leadership Development Program From 14–15 June 2024
SSBF conducted the ACE Leadership Development Program for Axis Finance Limited as a two-day residential training at Sandipani. Tailored for 31 Area Sales Heads, the program aimed to strengthen leadership skills for driving business performance and effectively leading teams. The sessions were facilitated by Ms. Moushmi Achari (Day 1) and Col. Sunil Brijkrishan (Day 2), using an engaging mix of PowerPoint presentations, case studies, and group discussions. Key topics included stakeholder communication, grooming self and team, building high-performance teams, interpersonal skills, situational leadership, managing workplace emotions, time and conflict management, and mentoring. Coordinated by Dr. Jyoti Kappal and Ms. Komal Kabra, the immersive program offered 16 hours of impactful learning in a focused residential setting, providing participants with actionable leadership insights.
Leadership Development Program From 12–13 July 2024
SSBF successfully conducted the ACE Leadership Development Program for Axis Finance Limited at Axis Finance House, Mumbai. Designed for Area Sales Heads, the two-day offline training aimed to equip participants with essential leadership competencies to drive performance and lead high-impact teams. The program, facilitated by trainers Ms. Moushmi Achari and Dr. Jyoti M. Kappal, covered various topics including situational leadership, stakeholder communication, team grooming, conflict management, and emotional intelligence. Using a participatory approach with presentations, case studies, and group discussions, the sessions fostered practical learning and peer interaction. The program concluded with 34 participants gaining actionable insights and strengthened leadership acumen.
For Cooperative Extension Officers From 25-30 September 2023
SSBF conducted a specialized offline training program in collaboration with Bihar Institute of Public Administration and Rural Development (BIPARD) at Gaya, targeting 45 Cooperative Extension Officers. The objective was to enhance participants' financial and communication competencies relevant to their administrative roles. Held over six days, the sessions were conducted by Dr. Neha Parashar, Dr. Sonal Shree, Dr. Deepa Pillai, and Dr. Jyoti Mehndiratta Kappal. The training covered key areas such as financial management, cost accounting, organizational behaviour, and effective communication. Using interactive methods like presentations, annual report discussions, case studies, and quizzes, the program provided practical and insightful learning tailored to the needs of government officers.